Privacy Policy for Ecommerce General Ltd
1. Introduction
Ecommerce Gena (“we”, “us”, “our”) is committed to protecting your personal data in accordance with Jamaica’s Data Protection Act, 2020. This policy explains how we collect, use, store, share, and protect personal data on ecommercegena.com.
2. Data Controller Information
We are the Data Controller under the DPA.
Contact: Ecommerce General Ltd
Address: Redhill’s Rd, Kingston, Jamaica
If you have any queries or wish to exercise your rights, contact us at ec***********@***il.com.
3. Data Protection Officer (DPO)
We have appointed a Data Protection Officer:
Name: Leighton Campbell
Contact: ec***********@***il.com
Our DPO oversees compliance, handles inquiries, and reports breaches to the Information Commissioner as required manageengine.com+1linkedin.com+1oic.gov.jmgetoppos.com+2hitachicyber.com+2oic.gov.jm+2.
4. Data We Collect & Purpose
We process data for the following lawful purposes with your freely-given, informed consent oic.gov.jm:
- Account registration: name, email, address, phone
- Purchasing: billing/shipping details, purchase history
- Payments: card info processed via third-party payment gateways
- Marketing (optional): email/SMS promotions if opted-in
- Website analytics: device/browser info, IP address (via cookies)
Sensitive Data: Not collected unless explicitly required (e.g., biometric info), and only with explicit consent japarliament.gov.jmoic.gov.jm+9mona.uwi.edu+9japarliament.gov.jm+9.
5. Legal Bases for Processing
Our processing is lawful because it is:
- With your explicit consent
- Necessary for contract performance
- Legitimate to pursue our business interests (e.g., order fulfillment, customer service), balanced against your rights mona.uwi.edu+8japarliament.gov.jm+8getoppos.com+8issa.org+2getoppos.com+2oic.gov.jm+2.
6. Data Minimization & Retention
We only collect data necessary for the stated purposes dataguidance.com+14manageengine.com+14jca.gov.jm+14.
Data is retained only as long as required by law or needed for service provision. When no longer needed, it will be securely erased or anonymized jca.gov.jm.
7. Data Accuracy & Updates
We take reasonable steps to ensure your data is current and accurate. Please update your account info, or contact us to correct or supplement personal data .
8. Your Rights under the DPA
Under the Act, you can:
- Access: Confirm and obtain details of your data we process manageengine.com+3mona.uwi.edu+3oic.gov.jm+3
- Rectify: Correct inaccuracies
- Erase: Request delete where lawful
- Restrict processing: In certain situations
- Object: For profiling or marketing uses
- Withdraw consent: Anytime
- Data portability: If feasible
- Automated decisions: Request human review en.wikipedia.orgprivacylaws.com+11manageengine.com+11oic.gov.jm+11japarliament.gov.jm
To exercise these, contact our DPO. We will respond within 30 days. If unsatisfied, you can appeal to the Office of the Information Commissioner hitachicyber.com+1getoppos.com+1.
9. Cookies & Analytics
Our site uses cookies—some required for functionality, others for site analytics or marketing. You can control cookie preferences via your browser or our cookie notice.
10. Data Sharing & International Transfers
Third-party Processors
We partner with service providers (e.g., payment processors, shipping carriers, analytics platforms). We ensure they:
- Only act on our instructions
- Meet our technical and organizational security standards manageengine.com+1japarliament.gov.jm+1.
Legal Disclosures
We may disclose data:
- To comply with law, court orders, or government requests
- To protect our rights, safety, or property—including fraud detection egovja.com+3jca.gov.jm+3hitachicyber.com+3.
International Transfers
We do not transfer personal data outside Jamaica unless the destination provides adequate protections or with your explicit consent jca.gov.jm+4mona.uwi.edu+4manageengine.com+4.
11. Security Measures
We implement technical and organizational safeguards proportionate to the risk:
- Encryption of data in transit (HTTPS) and at rest where appropriate
- Access controls, regular staff training, and secure backup
- Due diligence with data processors japarliament.gov.jm
12. Breach Notification
In the event of a data breach, we will notify:
- The Information Commissioner within 72 hours of discovery oic.gov.jm+1hitachicyber.com+1; and
- Affected users promptly with necessary details and measures taken.
13. Registration & DPIA
We are registered with the Office of the Information Commissioner and submit annual Data Protection Impact Assessments within 90 days of year-end. This ensures ongoing compliance and risk assessment issa.org+13hitachicyber.com+13jca.gov.jm+13.
14. Changes to This Policy
We may update this policy to reflect legal, technical, or operational changes. Any updates will be posted here with a revised “Last Updated” date.
Last Updated: June 8, 2025
15. Contact Information
For questions, requests, or consent withdrawal, please contact our Data Protection Officer:
Name: Leighton Campbell
Email: ec***********@***il.com
Phone: 876 808 5959
You also have the right to lodge a complaint with the Office of the Information Commissioner of Jamaica.
📝 Your Consent
By using ecommercegena.com, you agree to the terms of this Privacy Policy and consent to our collection and processing of your personal data as described here.